2009 United States Postal Service

2009 Annual Report - The Challenge to Deliver
Creating the 21^st Century Postal Service

Front Cover

THE CHALLENGE TO DELIVER Creating the 21^st Century Postal Service Annual Report

Meeting The Challenge: The Power Of The Mail

Financial Highlights

The Delivery Challenge: Less Mail, More Addresses

The Challenge To Deliver: Letter From The Postmaster General And CEO And The Chairman Of The Board Of Governors

Meeting The Challenge: Innovative Products And Pricing Incentives

The Challenge Of A Changing Economy

The Postal Service successfully removed more than $6 billion in costs, including:

The Challenge To Our Employees

The men and women of the Postal Service deliver on its mission in many ways, including:

The Challenge of Emerging Technologies

During the year, we turned to technology solutions that helped both customers and employees, including:

The Challenge of Sustainability

Green… By the Numbers

The Board Of Governors

The Executive Committee

Other Officers

Message From The Audit And Finance Committee

Message From The Chief Financial Officer and Executive Vice President

American Expressions: The 2010 Stamp Program

BUSINESS Financial Section

RISK FACTORS

PROPERTIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CONTROLS AND PROCEDURES

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS

OPERATING STATISTICS

Financial History Summary

SELECTED QUARTERLY FINANCIAL DATA

GLOSSARY