Service alerts
Last update: Feb. 19, 2025, 9 p.m. ET
USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.
Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather.
Winter storms and severe weather impacting delivery
Heavy snow, freezing rain, icy conditions, and severe weather events from the Midwest through the Northeast U.S. (South Dakota, Wisconsin, Michigan, Minnesota, Nebraska, Kansas, Iowa, Missouri, Kentucky, Illinois, Indiana, Ohio, West Virginia, Virginia, Maryland, Delaware, District of Columbia, Pennsylvania, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine, Vermont, Oklahoma, Arkansas, Tennessee, North Carolina, and South Carolina) may impact the processing, transportation, and delivery of mail and packages. Please allow additional time for final delivery of your item.
Football championship game potential service disruption
Due to the increased activity and logistical demands surrounding the professional football championship game in New Orleans, there may be impact to delivery of mail and packages.
Flooding and severe weather impacting delivery
Flooding and severe weather throughout the southeast and Ohio Valley region of the U.S. (Louisiana, Mississippi, Alabama, Tennessee, Georgia, Kentucky, West Virginia, and Virginia) may impact the processing, transportation, and delivery of mail and packages.
Service disruptions
Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.
Business mailers
Contact us
Residential customers
Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).
Business mailers
Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov.
Need more support? Have questions? Contact your local Business Service Network or visit PostalPro.
