National news

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All USPS news releases for nationwide stories. For information and updates specific to your state, please visit the Local news page.

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National news media contacts

Customers who have service concerns or issues, please call our Customer Care Center at 1-800-ASK-USPS (800-275-8777).

The following contact information is for news media only. USPS media relations specialists are not available to handle customer service issues.


  • David Walton
    Director, Public Relations
    Postmaster General, Board of Governors, Office of Inspector General.
    david.walton@usps.gov
  • Jonathan Castillo
    Sr. Public Relations Representative
    Advertising, Marketing, Customer Experience, Mailin’ It! podcast, Military Mail, peak holiday season.
    jonathan.r.castillo@usps.gov
  • Melissa Chavez
    Sr. Public Relations Representative
    Industry Engagement, National Postal Forum, Postal Customer Councils, postal historian, postal library, Sustainability, National Preparedness.
    melissa.chavez@usps.gov
  • David Coleman
    Sr. Public Relations Representative
    Human Resources, Labor Relations, Safety, union contracts, Dog Bite Prevention Campaign, Safe Driving Campaign, COVID Command issues.
    david.p.coleman@usps.gov
  • Kim Frum
    Sr. Public Relations Representative
    Fleet Management, Vehicles, Facilities, murals, Logistics, Transportation Network.
    kimberly.a.frum@usps.gov
  • Marti Johnson
    Sr. Public Relations Representative
    Financial reports, Government Relations, international and global issues, Postal Regulatory Commission (PRC), postage increases, Inspection Service.
    martha.s.johnson@usps.gov
  • Felicia Lott
    Sr. Public Relations Representative
    Commerce and Business Solutions, Business Development, Sales, Legal, USPS Pen Pal Project, USPS blog.
    felicia.m.lott@usps.gov
  • Jim McKean
    Sr. Public Relations Representative
    Technology, Information Security, Engineering Systems, Digital Business Services, Stamp Services.
    jim.mckean@usps.gov
  • Leisha Palmore-Drummond
    Public Relations Representative
    Supply Management, Stamp Out Hunger food drive, FOIA.
    leisha.i.palmore-drummond@usps.gov
  • Cathy Purcell
    Sr. Public Relations Representative
    Retail, mail delivery, Post Offices, Election Mail.
    cathy.k.purcell@usps.gov
  • Albert Ruiz
    Sr. Public Relations Representative
    Mail and package processing, processing equipment, maintenance, Processing Distribution Network, Mail Recovery Centers.
    albert.ruiz@usps.gov