Handbook AS-508 - Section 508
June 2004

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Transmittal Letter 1 Introduction 1-1 The Postal Service's Mission in the 21st Century 1-2 Removing Barriers 1-3 An Ongoing Postal Service Commitment 2 About This Handbook 2-1 Policy 2-2 Postal Service Functional Organizations and Personnel 2-3 Suppliers 2-4 Enterprise Architecture and Information Infrastructure 3 Full Integration: The Steward Model 3-1 Roles and Responsibilities 3-2 Vice President/Chief Technology Officer 3-3 Section 508 Program Manager, Information Technology 3-4 Technical Stewards 3-5 Portfolio Managers 3-6 Vice President, Labor Relations 3-7 Vice President, Supply Management 3-8 Vice President, General Counsel 3-9 Vice President, Consumer Affairs 3-10 Vice President, Public Affairs and Communications 3-11 All Postal Service Officers 3-12 All Functional Organizations 3-13 Section 508 Stewards - Liaisons for Accessibility 3-14 Importance of Compliance

4 Guiding Steps for the Purchase of an EIT Business Solution 4-1 The Six Steps 4-2 Technical Standards and Functional Performance Criteria 4-3 About Exceptions and Undue Burden 5 About the Section 508 Technical Standards 5-1 Software and Operating Systems Accessibility 5-2 Web–based Information and Application Accessibility 5-3 Telecommunications Products Accessibility 5-4 Video and Multimedia Products Accessibility 5-5 Self–Contained, Closed Products Accessibility 5-6 Desktop and Portable Computers Accessibility 5-7 Information, Documentation, and Support Accessibility 6 Summary of Section 508 Resources