5-7.1 General Requirements

Accessibility is accomplished not only by purchasing or developing compliant products that accommodate the widest range of users but also by ensuring that the information, documentation, and support services for the products are compliant as well. Listed below are some general requirements that will help the Postal Service ensure continued accessibility of both purchased and developed EIT information, documentation, and support:

• The Postal Service will procure products and systems with documentation and support that are accessible to the users of the system. These users may be Postal Service employees who access the system or customers who will interact with the system or its developed outputs.
• The Postal Service will develop products and systems that have accessible information, documentation, and support.