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- Reasonably Described Records. A request must reasonably describe the records requested, i.e., the request must contain a sufficiently detailed description of the requested records to enable the records custodian to conduct a search for responsive records with a reasonable amount of effort. A request does not necessarily fail to meet this requirement just because it is burdensome. A request may not be denied for lack of sufficient description until the records custodian has given the requester 30 calendar days to provide a sufficient description. The custodian should explain how the Postal Service’s records pertinent to the request are filed, indexed, or grouped so that the requester understands how to narrow the request.
- Request That Does Not Cite the FOIA. A request for records that does not cite the FOIA, but follows all other requirements in 39 CFR 265.3 for making a FOIA request, must be processed in accordance with 4-4. A request for information that does not cite FOIA or follow any of the requirements in 39 CFR 265.3 for making a FOIA request must not be treated as a FOIA request; there is no obligation under the FOIA to respond to such requests. A media request for information that does not cite the FOIA or follow any of the requirements in 39 CFR 265.3 for making a FOIA request must be forwarded to Corporate Communications. See 5-6.
- Broad Email Search Requests. See 4-4.14 for issues concerning broad requests for all emails on a particular topic.
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