The National Postal Forum (NPF) is the largest mailing industry tradeshow. NPF offers an opportunity to build relationships and showcase products in an ever-changing marketplace. Over 4,200 customers and exhibitors attended the April event in Nashville, which included 120 workshops, 16 business tracks, and 14 professional certificate programs; 117 companies exhibited the latest in mailing supplies, services, software, equipment, and systems.
The high attendance reflects the continued importance of mail and the industry’s engagement on critical strategic issues. For the first time, the NPF offered management-led sessions covering key topics such as the 10-year Action Plan published in March and the proposal for five-day delivery. Peer-to-Peer Roundtables were continued for a second year, and once again received high ratings for attendees.
In his keynote address, the postmaster general pledged that the Postal Service would increase the value of mail through innovation, service quality, and information. Hel outlined steps needed to provide flexibility in the marketplace, including the ability to expand product offerings and respond more quickly to changing customer needs. He emphasized that the Postal Service would continue to deliver high levels of service while aggressively managing costs through network adjustments, improved visibility, and continued advances in automation.
