Once mediators meet the minimum criteria, they must attend certified Postal Service training before mediating a dispute under the REDRESS® program. In addition, the first case mediated must be pro bono and evaluated by the Postal Service. To obtain information on this training, contact:
EEO Compliance and AppealsAttention: REDRESS Program United States Postal Service475 L’Enfant PLZ SW RM 9401Washington DC 20260-4101
Candidates wishing to participate in this project who do not meet the minimum requirements outlined above, but who believe they have other qualifying experiences may petition EEO Compliance and Appeals, Attention: REDRESS Program for an exception.
REDRESS® is the Postal Service’s Equal Employment Opportunity (EEO) mediation program.