Guide to Privacy, the Freedom of Information Act, and Records Management
Handbook AS-353 February 2019
Transmittal Letter
A. Introduction. .Key strategies of the Postal Service’s Future Ready Goals are to achieve growth by adding value for customers and to improve the workplace environment. The proper collection, use, and protection of customer and employee information are key parts of that value proposition.
B. Instructions. This handbook replaces the May 2018 edition.
C. Explanation. This handbook provides direction and guidance for Postal Service™ employees, suppliers, or other authorized users with access to Postal Service records and information resources. The handbook also provides direction and guidance for customers, employees, suppliers, or other individuals about how their information is collected, maintained, used, disclosed, and safeguarded. This version of the handbook includes updates to several Systems of Records (SORs), including the creation of a new SOR, USPS 800.050, Address Matching for Mail Fraud Detection and Prevention.
D. Distribution. This handbook is available online on both the USPS® intranet
(http://blue.usps.gov/cpim/) and the FOIA page at usps.com (http://www.usps.com/foia).
E. Comments. Submit questions, comments, or suggestions about this handbook to:
THOMAS J MARSHALL
general counsel and executive vice president
US POSTAL SERVICE
475 L‘ENFANT PLZ SW RM 6004
WASHINGTON DC 20260
PHONE: 202–268–5555
F. Effective Date. This handbook is effective February 2019.
Natalie A. Bonanno
A/Associate General Counsel and
Chief Ethics & Compliance Officer
