The Postal Service may only collect personal information that is relevant or necessary to carry out a purpose authorized by federal statute or by executive order as documented in the relevant SOR. To the greatest extent practical, the Postal Service must collect personal information directly from the individual.
The Postal Service cannot discriminate against any individual who fails to provide personal information unless such information is required for a service, product, or program in which the individual has requested or wishes to participate. Finally, the Postal Service may not require an individual to provide his or her Social Security number or deny a right, privilege, or benefit because of an individual’s refusal to furnish the number, unless it must be provided pursuant to federal law. Before collecting Social Security numbers from individuals, consult with the Privacy and Records Management Office.
