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Comprehensive Statement on Postal Operations 2008
  1. Contents
  2. Our Mission
  3. Our Customers
  4. Our Workforce
  5. Our Operations
  6. Performance Trends and 2009 Goals
Front cover of USPS Comprehensive Statement on Postal Operations 2008

Table of Contents

  • Chapter 1 Our Mission
    • Who We Are
    • Governance
  • Chapter 2: Our Customers
    • Who They Are
    • Customer Outreach
    • Products
  • Chapter 3 Our Workforce
    • Recruitment and Development
    • Diversity
    • Compensation and Benefits
    • Labor Relations
    • Complement Management
    • PostalPEOPLE
    • Workplace Environment
    • Employee Communications and Outreach
    • Community Involvement
  • Chapter 4 Our Operations
    • Total Mail Visibility
    • Acceptance
    • Processing
    • Transportation
    • Facilities
    • Delivery and Pickup
    • Resources and Support
    • Sustainability
  • Chapter 5: Performance Trends and 2009 Goals
    • Improve Service
    • Maintain Financial Viability
    • Improve Safety and Employee Satisfaction
© 2008 United States Postal Service. All rights reserved.