March 20, 2025
New tools and fact sheet offered to help customers determine expected delivery times
WASHINGTON, DC — The United States Postal Service is implementing refinements to service standards and has launched new online tools and a fact sheet to help customers prepare for the changes. These adjustments will affect First-Class Mail, Periodicals, Marketing Mail, Package Services (including Bound Printed Matter, Media Mail, and Library Mail), USPS Ground Advantage, Priority Mail, and Priority Mail Express.
The enhancements are estimated to save the Postal Service at least $36 billion over the next decade through reductions in transportation, mail and package processing and real estate costs. The service standards refinement will occur in two phases to ensure effective operational implementation: the first phase will begin April 1. The second phase will start July 1.
As part of the ongoing Delivering for America 10-year plan, USPS has already achieved $2.2 billion in annual transportation cost reductions by streamlining networks and optimizing air and surface options. Additionally, it has decreased work hours by 50 million — translating to $2.5 billion in annual savings, by enhancing plant productivity and closing unnecessary facilities. At the same time, the Postal Service has increased revenue by $3.5 billion annually by adapting product offerings amidst significant declines in First-Class Mail volume.
These newly enhanced service standards align with the Postal Service’s operational goals and enable the organization to realize the projected savings while also:
In preparation for these upcoming changes, USPS has developed user-friendly tools to assist customers in understanding expected delivery times for their mail.
Available now:
Starting March 24:
For additional information about the service standard changes, please go to: https://about.usps.com/what/strategic-plans/delivering-for-america/details.htm#fcps
This information will be updated as needed to communicate any new information.
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